Privacy Policy - Austins Estate Agents

Privacy Policy

We undertake all reasonable measures to maintain your privacy and confidentiality whilst using our website. This notice is to tell you about all the information we record about you whilst you are browsing our website or complete any of our contact forms.  We fully comply with UK law and welcome any feedback if you have any concerns in relation to this policy.

Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected on this website.


We receive and store any information you enter on our website, or give us in any other way, for example during face to face meetings or over the phone. We use your contact details to communicate with you and we may also use your information to send you news about our products and services or those of other carefully selected companies that we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive such communication you can opt-out by completing our contact form or by following the unsubscribe link on the email.


We use software built into our website (such as JavaScript) to enhance your navigation and collect information about the pages you view, how you reach them, what you do when you visit a page, the time you remain on a page and how we perform in providing content to you.


Cookies are small text files that are placed on your computer’s hard drive through your web browser when you visit any website. Cookies are widely used as they help make websites work, or to work more efficiently. They are also used by website owners to provide information.

In much the same way as other websites, we may request the return of information form your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and help us track your actions and the pages you visit as you use our website. The cookies may last for a single visit (i.e. they are deleted from your computer as you leave our site) or may remain on your computer for a defined period of time or until you delete them.

You can choose to disable cookies in your browser, but we recommend that you allow their use so you can take advantage of the features of our website that relies upon their use.

To read our full policy with regard to the use of Cookies across this site [click here]


We reserve the right to communicate such personal information that we hold to third parties which seek the disclosure of it, if we are requested to do so by law or by a regulatory authority.


Our site contains links to other sites. We are not responsible for the privacy practices, or the content of these websites.


Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representatives or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or action taken in reliance on, any information appearing on this website or any other websites to which it may be linked. We make no warranty that this website is free from errors, defects or viruses. We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes will be shown here and we recommend that you check this Policy form time to time.


Any disputes arising from the use of this website shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.

Use of cookies on this site

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work better. They can also be used to provide information to the owners of the site such as for visitor numbers.

The following explains the cookies used on this site:

Name Cookie Use
exwb_cookies If cookies should be used. This cookie is set to “true” or “false”. It is set to “true” by default and indicates if cookies should be used. If you choose not to allow this site to use cookies this cookie will remain but be set to “false” but other non-essential cookies will be removed and not set.
This cookie will expire after 1 year.
exwb_cookie_banner If the cookie banner should be shown. If this cookie exists the cookie banner will be shown. It is deleted when the banner is dismissed or after 1 day.
exwb_session Site session cookie. Required for the correct functioning of the site.
For example: Used for forms and search.
This is a session cookie so is removed when the browser is closed.
_ga Google Analytics This cookie is used to collect information about how visitors use the site.
For example:

  • How many visitors the site gets.
  • How long visitors are on the site.
  • What pages in the site get used.

Visit the Google Analytics about the data use.

exwb_resource_form_complete_* If a resource form has been completed. This cookie is used to check if you have already filled in a resource download form.
This cookie will expire after 60 days.

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